The Importance of Remaining Up to Date
Cornell Hospitality Quarterly 2009 50: 4-5. [PDF] [Request Permission]  

Article of the Year
Cornell Hospitality Quarterly 2009 50: 6-7. [PDF] [Request Permission]  

Executive Summaries of this Issue's Feature Articles
Cornell Hospitality Quarterly 2009 50: 8-11. [PDF] [Request Permission]  

Randell A. Smith

A Bleak Outlook with a Silver Lining
Cornell Hospitality Quarterly 2009 50: 12-14. [PDF] [Request Permission]  

R. Mark Woodworth

Falling Industry Profits
Cornell Hospitality Quarterly 2009 50: 15-18. [PDF] [Request Permission]  

Chekitan Dev, Kevin Zheng Zhou, Jim Brown, and Sanjeev Agarwal

Customer Orientation or Competitor Orientation: Which Marketing Strategy Has a Higher Payoff for Hotel Brands?
Cornell Hospitality Quarterly 2009 50: 19-28. [Abstract] [PDF] [References] [Request Permission]  

Morten Heide and Kjell Grønhaug

Key Factors in Guests' Perception of Hotel Atmosphere
Cornell Hospitality Quarterly 2009 50: 29-43. [Abstract] [PDF] [References] [Request Permission]  

Bonnie J. Knutson, Jeffrey A. Beck, Seunghyun Kim, and Jaemin Cha

Identifying the Dimensions of the Guest's Hotel Experience
Cornell Hospitality Quarterly 2009 50: 44-55. [Abstract] [PDF] [References] [Request Permission]  

Robert G. Cross, Jon A. Higbie, and David Q. (Dax) Cross

Revenue Management's Renaissance: A Rebirth of the Art and Science of Profitable Revenue Generation
Cornell Hospitality Quarterly 2009 50: 56-81. [Abstract] [PDF] [References] [Request Permission]  

Sheryl E. Kimes and Sonee Singh

Spa Revenue Management
Cornell Hospitality Quarterly 2009 50: 82-95. [Abstract] [PDF] [References] [Request Permission]  

Gary M. Thompson

(Mythical) Revenue Benefits of Reducing Dining Duration in Restaurants
Cornell Hospitality Quarterly 2009 50: 96-112. [Abstract] [PDF] [References] [Request Permission]  

David Weinbaum

Assessing the Historical Performance of Hospitality Stocks: The Investor's Perspective
Cornell Hospitality Quarterly 2009 50: 113-125. [Abstract] [PDF] [References] [Request Permission]  

Erratum
Cornell Hospitality Quarterly 2009 50: 126. [PDF] [Request Permission]  

Acknowledgment of Ad Hoc and Practitioner Reviewers
Cornell Hospitality Quarterly 2009 50: 127-130. [PDF] [Request Permission]  

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