Cornell Hotel and Restaurant Administration Quarterly -- Table of Contents (February 1 2005, 46 [1])

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Contents: February 1 2005, Volume 46, No. 1 [Index by Author] Other Issues:

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Gary M. Thompson: What Do These People Know that You Don't?
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 4-5. [PDF]

Michael C. Sturman: Introducing Cornell Quarterly Cases
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 6-7. [PDF]

: In Brief: Executive summaries of this issue's feature articles
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 8-11. [PDF]

Randell A. Smith and John D. Lesure: Barometer of Hotel Room Revenue: A Regular Service of Smith Travel Research
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 12. [PDF]

Robert J. Kwortnik: Safeguarding Hospitality Service When the Unexpected Happens: Lessons Learned from the Blackout of '03
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 13-39. [Abstract] [PDF]

Barbara A. Higgins: The Storms of Summer: Lessons Learned in the Aftermath of the Hurricanes of '04
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 40-46. [Abstract] [PDF]

Robert J. Kwortnik: Preparing for Disaster: Recommendations Based on the Blackout of '03
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 47-51. [Abstract] [PDF]

Duncan Dickson, Robert C. Ford, and Bruce Laval: Managing Real and Virtual Waits in Hospitality and Service Organizations
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 52-68. [Abstract] [PDF]

Vincent P. Magnini and Earl D. Honeycutt, Jr.: Face Recognition and Name Recall: Training Implications for the Hospitality Industry
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 69-78. [Abstract] [PDF]

Rick B. van Baaren: The Parrot Effect: How to Increase Tip Size
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 79-84. [Abstract] [PDF]

Cathy A. Enz: Multibranding Strategy: The Case of Yum! Brands
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 85-91. [Abstract] [PDF]

Christopher Muller: The Case for Cobranding in Restaurant Segments
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 92-95. [Abstract] [PDF]

Robin B. DiPietro: The Case against Multibranding Strategy
Cornell Hotel and Restaurant Administration Quarterly 2005 46: 96-99. [Abstract] [PDF]

Cornell Hospitality Quarterly

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