Cornell Hotel and Restaurant Administration Quarterly -- Table of Contents (August 1 2002, 43 [4])

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Contents: August 1 2002, Volume 43, No. 4 [Index by Author] Other Issues:

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Weizhong Jiang, Chekitan S. Dev, and Vithala R. Rao: Brand Extension and Customer Loyalty: Evidence from the Lodging Industry
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 5-16. [PDF]

J. Bruce Tracey and Arthur E. Nathan: The Strategic and Operational Roles of Human Resources: An Emerging Model
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 17-26. [PDF]

Michael C. Sturman, Robin A. Cheramie, and Luke H. Cashen: How to Compare Apples to Oranges: Balancing Internal Candidates’ Job-performance Data with External Candidates’ Selection-test Results
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 27-40. [PDF]

Gail Ayala Taylor and Sylvia Long-Tolbert: Coupon Promotions in Quick-service Restaurants: Preaching to the Converted?
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 41-47. [PDF]

Gary M. Thompson: Optimizing a Restaurant’s Seating Capacity: Use Dedicated or Combinable Tables?
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 48-57. [PDF]

Nicholas M. Kiefer: Economics and the Origin of the Restaurant
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 58-64. [PDF]

Anthony F. Lucas, Jim Kilby, and Jocelina Santos: Assessing the Profitability of Premium Players
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 65-78. [PDF]

Rex S. Toh and Frederick Dekay: Hotel Room-inventory Management: An Overbooking Model
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 79-90. [PDF]

Sheryl E. Kimes: A Retrospective Commentary on "Discounting in the Hotel Industry: a New Approach"
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 92-93. [PDF]

Richard D. Hanks, Robert G. Cross, and R. Paul Noland: Discounting in the Hotel Industry: A New Approach
Cornell Hotel and Restaurant Administration Quarterly 2002 43: 94-103. [PDF]

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