Cornell Hotel and Restaurant Administration Quarterly -- Table of Contents (June 1 2000, 41 [3])

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Contents: June 1 2000, Volume 41, No. 3 [Index by Author] Other Issues:

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David G. Lethaum: A Decade of Progress
Cornell Hotel and Restaurant Administration Quarterly 2000 41: i. [PDF]

: Information for Prospective Authors
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 3. [PDF]

: executive summaries of this issue's feature articles
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 4-6. [PDF]

Randell Smith and John D. Lesure: Barometer of Hotel-room Revenue: A regular service of Smith Travel Research
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 8. [PDF]

Allan C. Federer: Toward a better relationship
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 8. [PDF]

: Merging, Opening, Expanding
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 9. [PDF]

: Cancel the Gloom and Doom: Starwood and Other Chains Still Prosper
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 10. [PDF]

: Studying Women Business Travelers
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 11. [PDF]

: Cornell Lauds LSG/Sky Chefs for Strategic Excellence
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 11. [PDF]

: Who's the Customer?: The Franchisee
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 12. [PDF]

: Moderating Revenue, but Solid Growth
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 12. [PDF]

: Carlson's "24K" Consumer-centric Computer
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 13. [PDF]

Timothy R. Hinkin and J. Bruce Tracey: The Cost of Turnover: Putting a Price on the Learning Curve
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 14-21. [Abstract] [PDF]

Keshav Prasad and Chekitan S. Dev: Managing Hotel Brand Equity: A Customer-centric Framework for Assessing Performance
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 22-31. [Abstract] [PDF]

Minho Cho and Mark E. Patton: Daewoo Adds Luster to the Pearl of Southeast Asia
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 32-41. [Abstract] [PDF]

Hana Ayala: Surprising Partners —: Hotel Firms and Scientists Working Together to Enhance Tourism
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 42-57. [Abstract] [PDF]

Haemoon Oh: Diners' Perceptions of Quality, Value, and Satisfaction: A Practical Viewpoint
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 58-66. [Abstract] [PDF]

Bonnie J. Knutson: College Students and Fast Food—: How Students Perceive Restaurant Brands
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 68-74. [Abstract] [PDF]

Donald J. MacLaurin and Tanya L. MacLaurin: Customer Perceptions of Singapore's Theme Restaurants
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 75-85. [Abstract] [PDF]

Vincent C. S. Heung, M.Y. Wong, and Hailin Qu: Airport-restaurant Service Quality in Hong Kong: An Application of SERVQUAL
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 86-96. [Abstract] [PDF]

: Congratulations! You Have Won
Cornell Hotel and Restaurant Administration Quarterly 2000 41: 99. [PDF]

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