Cornell Hotel and Restaurant Administration Quarterly -- Table of Contents (October 1 1999, 40 [5])

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Contents: October 1 1999, Volume 40, No. 5 [Index by Author] Other Issues:

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: Brief
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 3-5. [PDF]

Randell Smith and John D. Lesure: Barometer of Hotel-room Revenue: A regular service of Smith Travel Research
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 6. [PDF]

: News & Views
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 7-9. [PDF]

David Sherwyn, Melenie J. Lankau, and Zev Eigen: The Good, the Bad, and the Ugly: The Peculiar Discrimination Case of Joe's Stone Crabs
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 10-17. [Abstract] [PDF]

Sheryl E. Kimes, Deborah I. Barrash, and John E. Alexander: Developing a Restaurant Revenue-management Strategy
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 18-29. [Abstract] [PDF]

: The American Lodging Industry's Best Practices
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 30. [PDF]

Judy A. Siguaw and Cathy A. Enz: Best Practices in Marketing
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 31-43. [Abstract] [PDF]

Judy A. Siguaw and Cathy A. Enz: Best Practices in Hotel Architecture
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 44-49. [Abstract] [PDF]

Judy A. Siguaw and Cathy A. Enz: Best Practices in Food and Beverage Management
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 50-57. [Abstract] [PDF]

Judy A. Siguaw and Cathy A. Enz: Best Practices in Information Technology
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 58-71. [Abstract] [PDF]

Cathy A. Enz and Judy A. Siguaw: Best Hotel Environmental Practices
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 72-77. [Abstract] [PDF]

Laurette Dubé and Leo M. Renaghan: Building Customer Loyalty—: Guests' Perspectives on the Lodging Industry's Functional Best Practices (Part I)
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 78-88. [Abstract] [PDF]

Laurette Dubé and Leo M. Renaghan: How Hotel Attributes Deliver the Promised Benefits: Guests' Perspectives on the Lodging Industry's Functional Best Practices (Part II)
Cornell Hotel and Restaurant Administration Quarterly 1999 40: 89-95. [Abstract] [PDF]

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