From the Publisher: Never Better
Cornell Hotel and Restaurant Administration Quarterly 1989 30: II. [PDF]  

Joseph S. Bello and Frank Meissner

Letters
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 4. [PDF]  

CHRAQ News
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 4-100. [PDF]  

Frederick W. Mosser

Guests Choose Franchises, Too
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 7. [PDF]  

Glenn Withiam

Troubled Hotels: The Workout
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 8-13. [PDF]  

Sheryl E. Kimes

The Basics of Yield Management
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 14-19. [PDF]  

Tammy P. Bieber

Guest-History Systems: Maximizing the Benefits
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 20-22. [PDF]  

Todd Comen

Making Quality Assurance Work for You
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 23-29. [PDF]  

L. K. Prevette and Joseph Giudice

Anatomy of a Turnaround: The Los Angeles Biltmore
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 30-35. [PDF]  

David M. Disick and Malcolm A. Noden

Analyzing Condominium Returns
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 36-39. [PDF]  

Robert C. Lewis

Hospitality Marketing: The Internal Approach
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 40-45. [PDF]  

Glenn Withiam

The Strange Death and Energetic Rebirth of The Tarrytown Hilton Inn
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 46-47. [PDF]  

Carl K. Link

Internal Merchandising: Creating Revenue Opportunities
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 48-57. [PDF]  

Christopher Krone, Mary Tabacchi, and Bonnie Farber

Manager Burnout
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 58-63. [PDF]  

David Cook

China's Hotels: Still Playing Catch-Up
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 64-67. [PDF]  

Jay R. Schrock, Charlie R. Adams, and Jiayi Lung

China's Need for Tourism Development
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 68-71. [PDF]  

Frank Go and Julia Christensen

Going Global
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 72-79. [PDF]  

Alan Hankinson

Small Hotels in Britain: Investment and Survival
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 80-82. [PDF]  

Bill Main

Restaurant Leases: Like Money in the Bank
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 83-89. [PDF]  

Barbara Whitaker Shimko

Using Positive Pygmalion to Build Your Work Force
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 90-94. [PDF]  

John J. Hogan

What Industry Needs from Academe
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 96-99. [PDF]  

G.W

Book Review: Crash: Ten Days in October... Will It Strike Again?
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 101-102. [PDF]  

G.W

Book Review: Customer Satisfaction Guaranteed
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 102. [PDF]  

G.W

Book Review: The Winning Foodservice Manager: Strategies for Doing More with Less
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 102-103. [PDF]  

G.W

From the Editor: True Marketing
Cornell Hotel and Restaurant Administration Quarterly 1989 30: 104. [PDF]  

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