From the Publisher: "High-Tech" or Hospitality?
Cornell Hotel and Restaurant Administration Quarterly 1984 25: II. [PDF]  

CHRAQ News
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 4-101. [PDF]  

Jim Mitchell

Service with a Smile? Not by a Mile
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 6. [PDF]  

David A. Troy

Unleashing the Hotel Sales Tigers
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 7-10. [PDF]  

Ashton D. Trice and Walter H. Layman

Improving Guest Surveys
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 10-13. [PDF]  

David P. Curley

Preventing Employee Injuries
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 13-15. [PDF]  

Andy Mooney

Megabaloney
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 16. [PDF]  

John D. Lesure

Focus on Lodging and Recession
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 17-19. [PDF]  

Daniel R. Lee

Hotel Casinos: Strong Odds for Growth
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 20-29. [PDF]  

John E. H. Sherry

Hiring a Lawyer: A Guide for the Restaurateur
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 30-34. [PDF]  

Stephen Rushmore

The Appraisal of Lodging Facilities—Update
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 35-46. [PDF]  

Peter C. Yesawich

A Market-Based Approach to Forecasting
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 47-53. [PDF]  

Christopher W. Hart, Greg Casserly, and Mark J. Lawless

The Product Life Cycle: How Useful?
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 54-63. [PDF]  

Robert C. Lewis

Isolating Differences in Hotel Attributes
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 64-77. [PDF]  

D. Daryl Wyckoff

New Tools for Achieving Service Quality
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 78-91. [PDF]  

Carol A. King

Service-Oriented Quality Control
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 92-98. [PDF]  

William P. Fisher

Book Review: Legal Aspects of Foodservice Management
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 102. [PDF]  

John E. H. Sherry

Book Review: Tourism: Principles, Practices, Philosophies (4th edition)
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 102. [PDF]  

J. S. L.

From the Editor: The Articles of the Year
Cornell Hotel and Restaurant Administration Quarterly 1984 25: 103-104. [PDF]  

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