The News from Washington
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 2-3. [PDF]  

John E. H. Sherry

Patron Misconduct: Whose Responsibility ?
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 4-5. [Abstract] [PDF]  

Norman G. Cournoyer and James K. Kindahl

A Layman's Look at Tourism Statistics
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 6-10. [Abstract] [PDF]  

Paul Beals and David A. Troy

Hotel Feasibility Analysis, Part I
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 11-17. [PDF]  

Christopher W. Hart

The Timeshare Feasibility Study: Forecasting Sales Performance
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 19-30. [PDF]  

Michael Evans

Planning for the World's Fair: How to House 5 Million Guests
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 31-34. [PDF]  

Bernard H. Booms and Mary J. Bitner

Marketing Services by Managing the Environment
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 35-40. [PDF]  

Jessica Dee Zive

Intérior Construction at Hotels
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 41-45. [PDF]  

Robert T. Reilly

Rediscovering Direct Mail: A Primer for Hospitality Firms
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 46-51. [PDF]  

James S. Teicher

The Telecommunications Revolution, Part II
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 53-56. [Abstract] [PDF]  

Douglas S. Engel and Thomas P. Ives

Call-Accounting Decision: How to Select a System
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 57-69. [Abstract] [PDF]  

William J. Quain and Peter W. Hermann

Chain Reservations Systems: What Happens When Guests Call?
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 70-73. [Abstract] [PDF]  

Thomas A. Dickerson

Tour Operators and Liability: A Guide for Hoteliers
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 74-78. [Abstract] [PDF]  

Robert C. Lewis and Venkat Chandrasekar

Restaurant Advertising: Is Anyone Listening ?
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 79-84. [PDF]  

Continued from page 3
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 85. [PDF]  

Reviews
Cornell Hotel and Restaurant Administration Quarterly 1982 23: 85-87. [PDF]  

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