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Here Comes thee ADAAre You Ready? (Part I)

School of Hotel, Restaurant and Institutional Management at Michigan State University.

Raphael R. Kavanaugh

School of Hotel and Restaurant Administration, Oklahoma State University.

This article and the one that follows report on the issues and implications of the Americans with Disabilities Act (ADA). Part I focuses on how the ADA affects workers, employers, and the public. Jobs must be analyzed to determine their "essential functions," and whether there's a "reasonable accommodation" that will allow a disabled person to perform those essential functions without imposing an "undue hardship" on the employer. To prepare for the ADA, employers should: completely review all job descriptions; establish and maintain a record of their handicapped employees; develop an "ADA expert" in the human-resources department; revamp hiring practices; begin a review of their health-insurance and benefits plans; and plan or implement training programs designed to educate managers about compliance and how to deal effectively with handicapped employees in the workplace. This article includes sources of additional information.

Cornell Hotel and Restaurant Administration Quarterly, Vol. 33, No. 1, 24-32 (1992)
DOI: 10.1177/001088049203300118


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